In New Zealand The United Nations Convention on the Rights of Persons with Disabilities and The Disability Strategy recognise the importance of enabling disabled people to move around their community and access the built environment.
The UN Convention states that government:
Must take appropriate measures to ensure to persons with disabilities access on an equal basis with others, to the physical environment, to transportation, to information and communications, including information and communications technologies and systems, and to other facilities and services open or provided to the public, both in urban and in rural areas.
This puts an obligation on government departments to make New Zealand a more accessible place for all people.
The Disability Strategy stipulates the need for all new public transport to be accessible to phase out inaccessible public transport and encourages the development of accessible routes to connect buildings, public spaces and transport systems.
It also recommends that disability information should be made available in accessible formats and that mainstream providers of disability services are accessible to disabled children, Maori and pacific island peoples.
If you have a complaint with regards to accessibility you can contact the New Zealand Human Rights Commission.